Customer support

How can we help?

Get help with your AIWriteAid account, subscription, credits, documents, or workflow results.

Account & sign-in

Get help accessing your account, resetting your password, or updating account information.

Billing & subscriptions

Manage your plan from the AIWriteAid Billing page. Stripe securely handles subscription payments and payment methods.

Credits & workflows

Contact us if credits appear incorrect or a workflow does not complete as expected.

Documents & uploads

We can help troubleshoot document uploads, processing, generated outputs, and project organization.

Contact AIWriteAid Support

Email us with the email address associated with your AIWriteAid account and a brief description of the issue. Do not send passwords, full payment-card numbers, or other highly sensitive information.

Email support@aiwriteaid.com

For billing changes, you can also use Manage subscription from your AIWriteAid Billing page.

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