Privacy Policy

AIWriteAid provides AI-powered writing, document analysis, research, and professional workflow tools. This Privacy Policy explains what information we collect, how we use it, and the choices available to you.

Information we collect

We may collect account information such as your name, email address, authentication information, subscription status, and usage information. We also process content you choose to provide, including text, instructions, uploaded documents, project information, and other materials submitted to AIWriteAid.

How we use information

We use information to operate and improve AIWriteAid, provide requested workflows, authenticate users, manage subscriptions, prevent abuse, troubleshoot technical issues, provide customer support, and maintain the security and reliability of the service.

AI processing and service providers

AIWriteAid may send portions of your submitted content to third-party technology providers that help us deliver features, including artificial-intelligence, hosting, database, payment, analytics, and infrastructure services. We use these providers only as necessary to operate the service and subject to their applicable terms and privacy protections.

Payments

Subscription payments are processed by Stripe. AIWriteAid does not directly store your full payment-card number. Stripe may collect and process payment and billing information under its own privacy policy.

Uploaded files and generated content

Files and content you submit may be stored for as long as needed to provide your account, projects, documents, and related features. You are responsible for ensuring that you have the right to upload and process submitted materials.

Data retention

We retain account, transaction, security, and service data for as long as reasonably necessary to provide AIWriteAid, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods may differ by data type.

Security

We use reasonable administrative and technical safeguards designed to protect information. No online service can guarantee absolute security, and users should avoid submitting information that is not necessary for their intended workflow.

Your choices

You may update certain account information within AIWriteAid. You may also contact us to request assistance concerning your account or personal information, subject to applicable legal and operational requirements.

Children

AIWriteAid is not intended for children under 13, and we do not knowingly collect personal information from children under 13.

Changes to this policy

We may update this Privacy Policy as AIWriteAid evolves. When we make material changes, we will update the effective date on this page and may provide additional notice where appropriate.

Contact

Questions about this Privacy Policy may be sent to support@aiwriteaid.com.